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Issue Title
 
Vol 3, No 2 Managing Agent Service Quality Performance Framework on Strata Housing Scheme Management Abstract  PDF
Shamre Liew, Wan Zahari Wan
 
Vol 9, No 3 Impact of Service Quality Dimensions on Satisfaction and Loyalty: A Cross-National Research on Internet Service Customers Abstract  PDF
Cumhur AYDINLI, Şükrü KILIÇ
 
Vol 4, No 2 Internet Banking and its Impact on the Service Quality of the Banks in Punjab Abstract  PDF
Rajni Bhalla, Inderpal Singh
 
Vol 2, No 1 The passenger service improvement using fuzzy QFDbased on evidence reasoning approach; case study Abstract  PDF
A Mirzazadeh
 
Vol 4, No 3 IMPACT OF SERVICE AND FOOD QUALITY ON CUSTOMER SATISFACTION AMONG GENERATION Y FOR THE FAST FOOD RESTAURANT IN MALAYSIA Abstract  PDF
INTAN MAIZURA ABD RASHID, MUHAMMAD FAZLEE SHAM ABDULLAH, BIBI NORAINI MOHD YUSUF, MOHD SHAHIDAN SHAARI
 
Vol 3, No 3 Managing Agent Service Quality Performance Framework on Strata Housing Scheme Management Abstract  PDF
Wan Zahari Wan Yusoff, Shamre Liew
 
Vol 4, No 3 What Makes the Service Satisfactory? Simulation-Based Approach In Data Generation Abstract  PDF
Görkem Sarıyer, Çağrı Bulut
 
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